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ebrahim K

1 reviews | Active since Oct 2014

25 May 2015, 13:32

disgusting service

i have been to several game stores however it must be noted rhat the service levels in L enasia are appauling and disgusting .<br> <br> i actually left the product and walked out , and it did not matter to the lady at the info desk .<br> <br> Why should i run from pillar to post , when service consultants dont know of their products .<br> Game you have lost a valuable client .

0
Replies (1)
Game
Game's reply25 May 2015, 16:15
Official
Hello katsy786,

We are in receipt of your complaint with reference ***.

Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided.

Store management will contact you to discuss this matter.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73

Best regards,