Disgusting Management

<p>I took my Hisense phone for repairs at the Kimberley branch and later got an email for a quote of R750 which i paid asap, but later got an email stating that they do not have the screen of the phone. From Hisense was dealing with Rhona who said that Game should credit me back, but Kimberley game did not have the phone and has since been discontinued and We then agreed that They should just repay me my money and give me the phone back. Then they told me that they wont be able to give me the money since I paid at the Hisense account which i was unaware of. Communicating with Nicolleen and Kalie (who i was told were managers)sent an email to Rhona regarding the refund which i was told to send my banking deatails but few days when i email Rhona to find out regarding the payment -She rep**** that Hisense can not refund me as the credit has been sent to game. I fowarded the emails to Nicolleen and Kalie but NO HELP..... I took my phone by them which i bought by them at game but they do not even have the decency to reply to my emails and solve this... I want my money...</p>