1 reviews | Active since Mar 2016
DISGUSTING FALSE ADVERTISING AND UNPROFESSIONALISM
I bought a newspaper on the 1st of February 2016 and inside was an insert of Game stores catalogue whereby I identified a fridge I liked and on the afternoon of the 2nd February 2016 I went to buy the fridge as I have relocated due to career purposes and am currently without a fridge. I paid cash on the spot including delivery charges, not a single cent owed to them by me.<br> <br> I was told that I would have to wait till the 12th of January 2016 as they never had stock of the item.<br> I was stunned at the nerve of false advertising because how does such a huge retailer put an item on promotion without planning the promotion, where is the professionalism?<br> <br> Today is the 2nd of February and I still am without a fridge let alone a follow-up/update call or any means of communication whatsoever.<br> <br> At this point I so wish I could afford a law suit against Game and not because I want their money but to expose their disrespect towards customers and make them feel the pinch as they are making me frustrated, this is a fridge I am talking about not a sound system or patio furniture, how does one live without a fridge in this day and age.<br> <br> I never want to see myself inside a Game store again.
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter. We would very much like to investigate this matter but need to know from which Game store did you buy the item.
We emailed you as well for more information and awaiting your feedback so that we can address this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter. We would very much like to investigate this matter but need to know from which Game store did you buy the item.
We emailed you as well for more information and awaiting your feedback so that we can address this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
