Disgusting customer treatment and ****

I purchased a tv on a Game store loan card on the 3 June 2018. I was not happy with the tv and came back to return the tv on the 9 June 2018. The Game store insisted that I take a voucher for the amount of the tv and use it in store. I did not want the voucher neither did I want the loan. They insisted that I still have to pay off a loan with an interest of over 4k over the amount of the tv. The assistance was completely unprofessional and the behavior of the staff was unacceptable. The store manager was of zero help. I spent 2 to 3 hours in the store as they did not help me at all. The service is despicable. I was in senior management in retail for 8years, never have I ever experienced such terrible service. How can customers get *******, manipulated. The store manager completely left us and ignored the situation. I will take this up legally as far as possible. I will ensure that all parties involved are appropriately addressed. Other customers are being caught in a binding ****.

This is terrible service and terrible management.