CS
Chelsea S
1 reviews | Active since Nov 2022
07 Sept 2024, 11:34
Disgusting customer service
I purchased a fridge on 02 September 24 at Game Canal Walk. I was promised next day deliver and as a result purchased groceries!
It’s Saturday 07 September 24 I’m left with no fridge, groceries has been disposed of and I’m advised the best thing to compensate is for you to offer to remove the DELIVERY CHARGE!
I called in everyday this week and have been promised callbacks but to no avail!
This level of customer service is DISGUSTING and after spending THOUSANDS I’m told THE BEST THING THAT CAN BE DONE IS A DELIVERY FEE REFUND!
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Game's replyOfficial
07 Sept 2024, 15:14Hi Chelsea, thanks for getting in touch. My humblest apologies for the delay and for the inconvenience this has caused. An agent will be contacting you shortly to discuss the incident.
Game's reply07 Sept 2024, 15:14
Official
Hi Chelsea, thanks for getting in touch. My humblest apologies for the delay and for the inconvenience this has caused. An agent will be contacting you shortly to discuss the incident.