Disgusting customer service

GO SPEND YOUR MONEY ELSEWHERE PLEASE!!! Game at Highveld Mall has THEE appalling service, I bought a fridge and stove on 09/07/2022 for my mother and the teller would punch three buttons on the monitor and stop to have a chat with the next teller, she did this 4 times and I asked her to please complete my transaction then she'll continue with her conversation. She then rudely told me that she is busy with my transaction mos with a whole lot of attitude and I told her that she spent more time talking than actually doing my transaction. We argued until my mother intervened asking her to please complete our transaction. I was told that this behavior is a norm as managers make remarks of people that complain like "this one thinks that they are special" "uyahlanya lo" thus I did not seek intervention from the manager. The manner she even handed me my receipt and change was not appropriate to say the least. Then I witnessed employees loudly talking about a customer who probably challenged them or expressed dissatisfaction about something; the customer was a ******* as the employees said she is a female acting as a male... So is Game a discriminative store? Is it acceptable for your employees to have such conversations about it's customers that come to use their hard earned money to support your entity? Where is the customer service, respect and valuing the customer? Is the store's looking to sell it's products or there to judge it's customers?? I am disgusted and will no longer support this discriminative store that has no respect shame!!! I would rather go to a store that is more expensive and receive the service deserve and pay for.