dK
derek K
1 reviews | Active since Dec 2012
25 Oct 2018, 12:27
DISGUSTING CUSTOMER SERVICE!!
DISGUSTING SERVICE. Shane's shocking customer service.. said he can't help me so the sales manager bettered a Hirsch price. Then the delivery came and they left the extractor out, only delivering the defy stove! They were supposed to call me for delivery, but just arrived! The fridge also has a dent in it! Absolutely shocking in every respect!!!
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Replies (1)
Game's replyOfficial
25 Oct 2018, 12:38 Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided. A Senior manager will be in contact with you shortly to address your concerns. We value you as a Game customer and are committed to improve our service levels continually. Please do not hesitate to contact us should you not be attended to within 48 hours.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,
Game's reply25 Oct 2018, 12:38
Official
Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided. A Senior manager will be in contact with you shortly to address your concerns. We value you as a Game customer and are committed to improve our service levels continually. Please do not hesitate to contact us should you not be attended to within 48 hours.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,