MF
Muneera F

1 reviews | Active since Apr 2017

18 Oct 2018, 08:22

Disgusting customer service

This is my second email & 4th call today,since i placed an order on 2 October.

One item was not delivered & i am the one that needs to keep on calling & following up.I think its pathetic & this is probably the worst service I've received.

0
Replies (1)
Game
Game's reply18 Oct 2018, 10:32
Official

We acknowledge receipt of your complaint with reference ***0 and apologise for any inconvenience caused.

We escalated the matter to Senior Management @ONLINE who will investigate this matter and will contact you to discuss this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***

/rt

Best regards,