Disgusting Customer Service

<p>My Hisense 50 inch TV stopped working and is still under warranty, I returned the TV for repairs 2 weeks ago (02 Feb 17) to Game ClearWater Mall. On Friday (24 Feb 17) one your consultants at GAME Clearwater called me to say that the TV was back from the supplier and that I must fetch it. I got to the store at customer service, I asked whether the TV was tested they told me no and I wanted the TV to be tested before I take it. But they were dragging their feet in calling the department to get someone to test it, I eventually decided to take the TV without getting it tested. When I got home the TV was not repaired and looked like it was not touched at all. I had to drive all the way back to the store again only for them to rebook the TV for repairs again. </p> <p>I spoke to Justice Nkosi on Monday, 01 Mar 17 who told me I should give him a chance and he would get to the supplier to give me a full report of whats wrong with the TV, its Friday, I still have no feedback.</p> <p> </p> <p>I am now ****ed off because nobody is telling me what is actually wrong with my TV.</p> <p> </p> <p> Why should I be treated like this, I bought that TV cash and its still under warranty, why should I struggle like this? I have to wait for another 21 days for a TV BECAUSE OF SOMEONE'S INCOMPETENCY?</p> <p> Could you please urgently assist with this matter OR should I refer the matter for legal councel?</p>