disgusting customer service
<p>My husband and I went to Game Canal Walk lastnight looking for a sleeper couch, it was not busy yet we had to look and ask for assistance which was not the issue. </p> <p>I was pointed to speak to x person who was sitting as though he was on a lunch break on one of the chairs - fair enough the shop wasn't busy.</p> <p>The display prices were mixed up and he fixed them and I was happy to find that the sleeper couch was on sale, my mind was set on buying it there and then as we have/had the cash, as a normal person I asked him how it works and he briefly explained and I sat down to see how comfy it was felt the material etc, my husband looked at the other couches as I sat down on this particular couch I asked him what is the delivery cost was and how big the box was as I thought maybe it would fit in the car as I really wanted the couch- I turned around as I got no responds as to the delivery and I looked around and the sales guy was gone!! I was like wth? So I walk and find him sitting again this time he was speaking to another sales lady who was standing- I got so mad -infact I was fuming and I walked away, I then decided to give him a peace of my mind I told him I was disgusted in his service, how dare he walk away from a customer he should have sealed the deal right? </p> <p> </p> <p>Game your store makes thousands maybe millions -but guess what due to individuals like this another store got a customer, I am not saying I wont support your store again, however I will not consider Game as my 1st store to shop, my TV, Fridge, Washing Machine, Microwave, Drybuddy,Tablet and Oven were purchased from your store I am looking for more household goods but will certainly look at Makro,Decofurn and Boardmans before setting foot at your store. </p> <p>Yours Faithfully, </p> <p>Your ex-shopper</p>
Good day,
We acknowledge receipt of your complaint with reference ********** 0 and would like to apologise for any inconvenience caused.
This matter was referred to senior management for further investigation.
Regards
Herman van der Berg
Customer Service
0 ********** 2273
**********Best regards,
Good day,
We acknowledge receipt of your complaint with reference ********** 0 and would like to apologise for any inconvenience caused.
This matter was referred to senior management for further investigation.
Regards
Herman van der Berg
Customer Service
0 ********** 2273
**********Best regards,
