1 reviews | Active since May 2016

04 Jul 2017, 09:42

Disgusting attitude and Arrogant staff and defective goods

<p>I have had the worst experience at game. I purchased a JVC 32inch Smart tv. the TV keeps kicking me off the internet you cannot use the net and the the 2 USB ports are not working. i returned the TV on friday the manager was an awesome guy i explained to him i dont want this TV because it is problematic i would rather be credited and purchase another TV. he did help me. Today i call customer care and spoke to a Gentleman by the name of Harry he is so rude and arrogant and sarcastic explaining to him the salesmans name on my slip is not the salesman that sold me the TV. because i dont the name he gives me an aswer of''' ÖFCOURSE"'! i then go on to ask for someone else he transfers me to a lady Rabia. No Help at all she also very rudely explains procedure and her attitude is disgusting. She then treats me like i am stupid by saying the till operator and sales person on the gaurantee invoice is different people not realising i am aware of this and they have a code for each sales man. I have to say these individuals deserve to be fired i am happy to post my recording of their disgusting attitude on the phone. Game stop selling **** brands like JVC because you dont inform your clients of the possible issues!!!! never recommend anyone to buy from here.</p>

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