AO
Afsana O

1 reviews | Active since Aug 2011

26 Jun 2023, 19:14

Disgusting and worst service received from GAME online customer service.

Game adverting, BIG AND BOLD they beat any price. I had brought Defy freezer and had ask to beat price as per they slog it took them 3 week to month after sending multiply emails to different consultants departments eventually it was sort . I brought freezer from GAMES online which was delivered to me on the 20th June 2023. They has send me a second hand refurbish freezer which had part missing from the freeze. I was shocked and made servals calls and email to inform about what they had send to me. The freeze arrived in plastic bag. When I enquired about it, they just told me it’s they way of packaging . It had no divider in the freezer I immediately called and inform GAME online store and send an email with pictures . They reply was “they no longer provided a divider for freezer which is incorrect from the consultant. I did enquire from the Game store they had told me it is part of the freezer GAME online staff are lying to me. Only feedback was received y Abrahams Eghon. Please GAME ONLINE come take your freezer refund me. Please do not take other month and make excuses as the delay is from your side, ...im very disappointed- never again online from GAME Disgusting and worst service received from GAME online customer service.

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