Disgusting and bad attitude and poor service

I received a call from Game RCS for the 7th time and every day they call me I have written to RCS and they know I have put a claim with Them regarding my retrenchment, the Impression that I was given is that my account will paid up hence I took the cover now I’m being told I have to pay the remaining amount, Today I received yet another call from one of RCS employees who feels they have the right to depress me and harass me and tell me they will call every day till I pay the remaining amount her Name is LUVUYO. I already have said to the 1st person to tell me where was I told and explained that the account won’t be paid in full and the previous agent said that they will come back to me but LUVUYO doesn’t want to listen to anything she feels that she has a right to tell me that she will call every day and insisted on that I am Livid by this Games employees and the fact that they feel they can talk to customers whichever way the feel and depress me, When I had this account Game can look into my account I have never missed a payment and even paid my account on time and even used to double the instalment all of a sudden this LUVUYO lady feel that she has the right to abuse her powers and make me feel low and depress me. I am disappointed at Game for hiring such individuals. LUVUYO says ”Yes we gonna call you again tomorrow till the account is paid, I WOULD LIKE GAME TO TELL ME AS A COMPANY IS THIS THE TYPE OF BEHAVIOUR THEY Want their employees to show to customer I am very angry and disgusted by such behaviour.