Disgusted by customer handling

<p>I purchased a lenovo G40 laptop in February 2016 at R4000,given the information that the warranty is for 2years,that lead me to purchasing the item,I'm a loyal customer at Game Tygervalley so I trusted that the store would uphold to their standards,1year down the line the laptop just shuts down,took it back to them as the warranty is 2years, they send me to Dion Wire to no avail, I then take it bk to them,they send it away,it comes back with result that repair cost is more than item cost then they so comfortably tell me "sorry" they can't do anything for me,I insisted that they solve the problem as I am a "customer" and it is not a small value item that I bought cash,I use it for work I'm losing a lot of money, I left it at the store,they promised to contact me up until now I haven't heard anything from them,I still have no laptop," All of this because i dont have the slip."They do not even want to meet me halfway to look up the purchase on their records!!Is this the way you treat your customers?</p>