BT
Bianca-May Theunissen
1 reviews | Active since Aug 2018
23 Dec 2019, 11:36
Disgusted!
Ref #338181
I am still waiting for a response from Game from 4 days ago when my hellopeter original post was responded to.... Today is day 25..... Call center support give me the same answer every time that they are investigating......
I have never been so disappointed in a large chain store....
I want my items I paid for!!!!
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Replies (1)
Game's replyOfficial
23 Dec 2019, 13:29Good day Bianca,
Thank you for getting in touch.
We are terribly sorry for the inconvenience caused regarding this order, we are aware of this matter and will do our level best to have this issue resolved for you as soon as possible, kindly note that this has been escalated so that we can make sure that this experience is turned around for you.
Kind Regards
Marshalino Jankowski
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for getting in touch.
We are terribly sorry for the inconvenience caused regarding this order, we are aware of this matter and will do our level best to have this issue resolved for you as soon as possible, kindly note that this has been escalated so that we can make sure that this experience is turned around for you.
Kind Regards
Marshalino Jankowski
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Game's reply23 Dec 2019, 13:29
Official
Good day Bianca,
Thank you for getting in touch.
We are terribly sorry for the inconvenience caused regarding this order, we are aware of this matter and will do our level best to have this issue resolved for you as soon as possible, kindly note that this has been escalated so that we can make sure that this experience is turned around for you.
Kind Regards
Marshalino Jankowski
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for getting in touch.
We are terribly sorry for the inconvenience caused regarding this order, we are aware of this matter and will do our level best to have this issue resolved for you as soon as possible, kindly note that this has been escalated so that we can make sure that this experience is turned around for you.
Kind Regards
Marshalino Jankowski
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za