1 reviews | Active since May 2012
DISGUSTED
1. The store 1st line store service is pathetic the reception makes you hold on the line for 10-15 mins without someone coming back to you to notify you if the person your looking for is available or not which ****es the customer even more off. 2. I bought a fridge from Game from the Galleria branch last year May 2014 i call in on the 1st April 2015 to log a complaint about the item i purchased which is now damaged not even having it for a year. Eventually after waiting for 3 weeks a tech comes out to my place and tells me to defrost the fridge 3 times which i did and still the fridge is frosting so bad where i cant even open the draws and now to top it off the fridge is making such a big noise. i have made contact with the store several times and still no joy. i have my slips on warranty and i either want my money back or a replacement ASAP or i will take this further !!!!
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Store management will investigate this matter and will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Store management will investigate this matter and will provide you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
