DISGUST SERVICE GAME!!!!

Very disappointed and irate of poor, unreliable and unprofessional service from game south gate, after 5 weeks of battle to get their technicians to attend to my whirlpool washing machine not being used more than 4 months, I was promised that the faulty machine will be collected, I took 2 days off work to attend to such and only when my wife when to game the 3rd day of not getting feedback or assisted we are told to bring the machine, what kind of disgust service is this, spoken to 2 managers :Tebogo and administration manager and they fail to assist, spoke to sale persons Thabiso and Sabelo. My wife had to taken from pillatlr and post in the store to look for the manager herself, THIS IS UNACCESSIBLE AND VERY DISGUST!!!!!!!!