NG
Natasha G
1 reviews | Active since Jul 2014
30 Jun 2020, 11:34
Disgust in Customer service
I would like to express my utmost disgust in the service from both staff and Management Game Canal Walk/Century City. I have been trying to purchase a cellular tablet from them since the 14th of May 2020, to-date the 30th of June 2020 I have been given every excuse under the sun as to why I cant purchase on. They gave me a store raincheck, and I have never received a call back from either staff or store manager. I keep getting told that they don't have stock due to Covid 19 or because they are updating their computer system. They keep posting the specials online or in their brouchers but never have anything. It is one of the most unfriendly stores that I have ever had to deal with.
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Natasha G's updateReviewer Update
07 Jul 2020, 15:52I would like to thank Rina Taute from MassDiscouters customer service and Shane from Game Canal Walk for sorting out the above mentioned issue regarding my tablet. I was contacted by Shane this afternoon to advise me that I can come and collect tomorrow. Once again thank you for the prompt service.
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Natasha G's update07 Jul 2020, 15:52
Reviewer Update
I would like to thank Rina Taute from MassDiscouters customer service and Shane from Game Canal Walk for sorting out the above mentioned issue regarding my tablet. I was contacted by Shane this afternoon to advise me that I can come and collect tomorrow. Once again thank you for the prompt service.