JK
Joshua K

1 reviews | Active since Feb 2015

14 Jul 2020, 15:46

Disgruntled client!

I ordered and paid for something over 2 weeks ago. It says delivery in 10 to 14 days. This means that a contract has been breached. I was called and told they have no idea when they will receive stock and I must just wait for it. Which technically means they never have to give me my order because no date has been set. This is completely ridiculous.

0
Replies (1)
Game
Game's reply15 Jul 2020, 15:45
Official
Hi Joshua

Thank you for taking my call.

Once again, apologies for the overall experience you had with the company as this is definitely not the way we would like to do business.

As per our telephonic conversation, the query will be escalated to the relevant department for assistance with a refund to be processed for the outstanding item.

Kind regards
Natheer

Best regards,