Discusting Service From Game Pavillion store

<p>In October 2015 my father had purchased a Defy 4 plate stove with oven from Game Pavillion.Approximitly 2 months later my father had gone back to the store and reportted several problems he had encountered in the past 2 months with his DEFY stove.Uneven plates,peeling paint, top of stove uncleanable,rubbers losening and warmer door not set correctly. We had no satisfaction after laying these complaints to one of the game floor managers. 1 month later he had gone back and laid the same complaint thereafter an agent from Defy came to my house and viewed the stove and we were then told by the agent that he should of researched the stove before purchasing it ,that the stove plates were uneven due to design and that he should buy pots for that specific stove,that the paint work does peel off after some time and that in order to clean the surface he should soak handy andy on the stove over night and that the rubbers and warmer draw are set and designed in that way.The amonia from handy andy made the stove paint work even more damaged after taking his advice.Discusted and upset by taking that advice he went back to Game Pavillion and reported this to the manager on duty and was told he would be contacted by the store manager.Calling the store several times afterwards asking to speak to the store manager and leaving messages to be called back. My father has still not being contacted to date and he is now stuck with the same stove getting worse by day.</p> <p>We are extremly dissapointed as we have been loyal customers for many years. The service was pathetic.The managment etiquette is poor and responsiblity on Game side is poor. Unprofessional behavior from Game management and technician and overall service dissapointment from Game Store as a whole regarding our matter.Game refuse to take responsibility for this appliance.</p> <p> </p> <p> </p>