Discusting
I bought an freezer 2weeks ago by game somerset mall. The guy who helped me said it will be here before the 16.12.2020.i phoned yesterday (15.12.2020) and someone at game answerd. Told me they got the stock since last week. I asked him why they didnt informed me, he told me the customer must keep on checking up for the product as they dont phone customers.
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Game's replyOfficial
16 Dec 2020, 15:21 Good day,
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies. Your reference for this call is 764670
Please note we have escalated the matter to Senior Management for investigation and feedback will be provided. Kindly allow up to 24 hours for further feedback.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies. Your reference for this call is 764670
Please note we have escalated the matter to Senior Management for investigation and feedback will be provided. Kindly allow up to 24 hours for further feedback.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,
Game's reply16 Dec 2020, 15:21
Official
Good day,
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies. Your reference for this call is 764670
Please note we have escalated the matter to Senior Management for investigation and feedback will be provided. Kindly allow up to 24 hours for further feedback.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies. Your reference for this call is 764670
Please note we have escalated the matter to Senior Management for investigation and feedback will be provided. Kindly allow up to 24 hours for further feedback.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us if any further assistance is required.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,