1 reviews | Active since Nov 2016

01 Jan 2020, 07:54

Discovery Gazebo's rope

I brought a discover 25 gazebo end of November. Used it for the first time on our December holiday. All I can say is, provide decent rope to tie the Gazebo down. The rope that was supp**** snapped with the first strong wind and sent our brand new gazebo flying into a tree. We just wasted a R1000. I will never buy a Discovery gazebo again as it seems like they are not designed to be used for the function they were made for.

0
Replies (3)
Game
Game's reply01 Jan 2020, 11:04
Official
Hi there Estelle,

Thank you for bringing this to our attention.

We are really sorry for the inconvenience this has caused you.
Please email us your contact details, the store the item was purchased at with "Att Abdul #347082" as the subject so that we may address this matter.

I look forward to your response.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za 

Best regards,

Game
Game's reply01 Jan 2020, 11:04
Official
Hi there Estelle,

Thank you for bringing this to our attention.

We are really sorry for the inconvenience this has caused you.
Please email us your contact details, the store the item was purchased at with "Att Abdul #347082" as the subject so that we may address this matter.

I look forward to your response.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za 

Best regards,

's update01 Jan 2020, 11:35
Reviewer Update
Hi Abdul.

Thanks for getting back to me. My contact nr is ***. E-mail ***.