DISAPPOINTING QUALITY OF PRODUCTS AND CUSTOMER EXPERIENCE

Hi There

My mother purchased a lawnmower combo cash from the Game in Klerksdorp last year in March. In July, both machines were giving problems with their motors and we had then taken in to be fixed. this process took a month to be completed and yet again this past Saturday we had to take both of them in due to the same issues as previously. We raised the fact that this is the second time in a matter of months that these machines are giving problems, however the staff did not acknowledge this. As a reputable store i am disappointing with the level of quality of the goods as well as the appalling customer service we have received thus far. Furthermore, due to their own faults my parents are having to make multiple trips to the store and to be inconvenienced every time they are taken in for repairs