Disappointed with Customer Service and Product Quality

I am the only one who contact them no one is contacting me from game. They put me on hold up until Jesus come back. I'm beyond frustrated right now! Here we are, still no clear update on this situation, and I’m stuck dealing with rotten food in this unbearable heat. It’s draining me emotionally and financially, and it feels like no one at the company even cares! I’m the one constantly calling, trying to get answers, and it’s exhausting. I can’t keep doing this!

Again poor communication they didn't pick up the fridge because they came with a small vehicle.

I am waiting my money to resolve this matter and I am the one suffering here.

I am writing to express my ongoing frustration with the way my complaint has been handled. I have been consistently told that someone from your team would be in touch with me, but I continue to be left without any follow-up or resolution. On several occasions, I have been promised a call back within an hour, but those calls never come. This repeated lack of communication is not only unprofessional but also completely unacceptable. The incompetence displayed by your team has caused me significant inconvenience and financial loss. As you are well aware, my fridge arrived damaged, and I have been without a functional fridge for so long time now. During this time, I have had to spend money on alternative solutions—such as purchasing ice, relying on temporary cooling methods, and replacing spoiled food—all of which have been an unnecessary financial burden due to your company’s failure to resolve the matter in a timely manner. The ongoing delays and lack of action have cost me not only time but money, and I am now at my breaking point. I trusted Game to provide me with a quality product and reliable service, but instead, I have been met with constant delays and empty promises. The frustration of constantly having to chase your team for answers has drained me emotionally and financially, and this situation has become untenable. I expect immediate action to resolve this matter. I request a clear update on the status of the collection and replacement or refund of the damaged fridge. Furthermore, I would appreciate compensation or a gesture of goodwill to offset the financial loss I have incurred due to your company’s ineptitude. I look forward to hearing from you with a clear resolution timeline, as well as compensation details. If I do not receive a satisfactory response, I will have no choice but to escalate the matter further.