Disappointed Service Delivery

<p>Good Day,</p> <p> </p> <p>On Monday (28-11-2016), I contacted the Game stores at the South Coast Mall beacuse Game Pavilion as well as the Gateway branch seem *********** of answering their store phones. I do understand that they had been busy due to increased amount of sales but I have been trying to contact the stores since 8:00am that morning.</p> <p> </p> <p>I am from Durban and only recieved correspondence from the Shelly Beach store regarding the Lenovo hard drive that had been on the cyber Monday special. However, a staff member at the Shelly Beach branch informed me at 17:29pm that there was stock available at Pavilion. I left work and rushed to Pavilion only to find out that they had been sold out that morning. If there had been no stock, I would have preffered an honest response from your staff instead of causing an inconvenience to customers by misinforming people.</p> <p> </p> <p>I am truely disappointed about the incident as the Game Stores have always been my ideal retailer with exceptional service especially when I furnished my home. </p> <p> </p> <p> </p>