Disappointed customer

I bought a Sinotec tablet the 8 May 2015 at Game Stellenbosch ,I return it for repairs on the 13 May 2015 cause the glass cracked while putting on the tablet cover. <br> <br> The manager on duty Mr Zuma said it will take two weeks for repairs and that there will be a fee to be payed, he also said that me and Game is going 50/50 to the cost. I told Mr Zuma no, do not let me wait two weeks lets do it the right way 21 days as they give it on the slip , warranty promise to each and every customer. <br> <br> Days went by still waiting for their phone call, the 21 days passed, so on day 22 i went to Game the 3 June 2015 .The lady at customer care phone the surpplier Sinotec . I was so shocked to hear that the tablet was never touched after 22 days nor a quote was even made out for the repaires.<br> <br> The second Store Manager looked at me as i was a ******** and even did not speak to me in a proper manner. He was disrespectful towards me, while i was talking with him, he just walk away.<br> <br> Today is my cry out to you, today is the 8 June 2015 WHAT NOW??? The guaranteed Service promise on back of till slip not met. <br> <br> As they not adhere to their own promise i want a refund.<br> <br> Your sincerely<br> Mildred Gordon