Disappointed client as Game does not keep their word

I have bought a fridge and washing machine at game on the 08.02.2019 and was advised that I will only receive my fridge on the following week Thursday on the 14.02.2019 due to there being no stock at the moment but up until today the 18.02.2019. I still did not receive my fridge I contacted there customer service and was promised that I will be contacted but no one bothered to come back to me and I called at 15.00 and was told by Chevondre again that the store is still following up as I was told the morning by Garth September at 9.00 I was again promised that they will contact me at 16.00. I still did not receive any response from Game and it seems that it is just not a priority that I may receive my fridge as I have been given the run around from client services as well from Thabiso that was supposed to contact me