Disappointed

<p>Hi</p> <p>I bought a cellphone (Samsung J1 mini) at Game Store in Clearwater Mall last month. Just about 2 weeks and I already have problems with the phone - constantly having to charge it and it also makes a constant sound like the battery is low even though the battery is charged.</p> <p>I took the phone back yesterday and the lady that assisted me advised me that she will have to book the phone in for repairs. I told her it's not a problem, however, I do not want the phone. I can't buy a brand new phone that already has to be repaired. I asked to speak to the manager, she phoned the manager and the manager advised her to book the phone. I asked to see manager and she told me she is busy with another customer. With all the time I spent waiting for the booking to be done, I eventually left the store and not a sight of the manager. Clearly she did not want to even speak to me - so much for "customer service"</p> <p>I do not want that phone back. Having to buy something that is less then a month old and already faulty is frustrating and an inconvenience. I will rather take another phone or have my money back.</p> <p> </p>