AS
Andries S
1 reviews | Active since Jan 2013
08 Jan 2025, 08:50
Did not received my order from Game
I ordered a dishwasher on 25 December 2024 and till today 8 January 2025 I did not received my order. I phone everyday for an update and they said they will get back to me.
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Game's replyOfficial
08 Jan 2025, 09:47Hi Andries, thanks for getting in touch. I sincerely apologize for the delay of your delivery. Please rest assured that we are actively working on resolving this issue. We acknowledge the inconvenience this has caused you and we appreciate your patience in this matter. As previously mentioned, your complaint has been escalated to Game Mall of Africa. We are currently waiting for feedback from them. As soon as we have an update, we will be informing you immediately. Thank you for your understanding and patience. We assure you that we are doing our best to deliver your parcel as soon as possible.
Game's reply08 Jan 2025, 09:47
Official
Hi Andries, thanks for getting in touch. I sincerely apologize for the delay of your delivery. Please rest assured that we are actively working on resolving this issue. We acknowledge the inconvenience this has caused you and we appreciate your patience in this matter. As previously mentioned, your complaint has been escalated to Game Mall of Africa. We are currently waiting for feedback from them. As soon as we have an update, we will be informing you immediately. Thank you for your understanding and patience. We assure you that we are doing our best to deliver your parcel as soon as possible.