NM
Nthabiseng M
1 reviews | Active since Feb 2019
02 Feb 2019, 10:05
Despicable Customer Service
I am extremely disappointed at the service offered by Game to the customers. For the past 48hrs I have been trying to log a service request ticket to repair a fridge purchased at their store in Fourways.
The only service I have received is being told they are too busy to help me. I have food rotting and I have to throw away because I do not have a functional fridge anymore.
Helpful (0)
Replies (2)0
Replies (2)
Game's replyOfficial
02 Feb 2019, 10:16 We are pleased to inform you we have received your query/complaint at Game / Dion Wired Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 64181
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***
We have logged your request with reference number # 64181
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***
Best regards,
Game's reply02 Feb 2019, 10:16
Official
We are pleased to inform you we have received your query/complaint at Game / Dion Wired Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 64181
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***
We have logged your request with reference number # 64181
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***
Best regards,
Game's replyOfficial
02 Feb 2019, 11:29We confirm that Management contacted you to advise that a call will be logged for a technician to attend who will contact you in turn to arrange a date and time.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***
Best regards,
Game's reply02 Feb 2019, 11:29
Official
We confirm that Management contacted you to advise that a call will be logged for a technician to attend who will contact you in turn to arrange a date and time.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***
Best regards,