Denied a Sale

<p>It would seem that not all items on Game shelves are for sale.<br />I had an urgent need for Wilson Tennis ***** so went out to your Store in PineCrest Centre Pinetown.<br />There were 2 tubes of 3 tennis ***** on the shelf (Wilson Titanium). There was no price but the urgency required that I just purchase the tube regardless.<br />When I got to the till, they did not ring up giving a strange code called NOF on the till. The supervisor came and went off to find a price.<br />The till operator went to find out what was happening only to come back and say that we couldn't purchase the ***** because they usually come in a pack of 3 tubes.<br />Being as dumbfounded as I was to be denied a sale we asked for the supervisor (the one who had gone with the ***** in the first place), she too said we could not purchase the ***** even though I was willing to purchase both tubes if necessary.</p> <p>In my opinion, you have lost this sale and many more. You have denied a very important customer a sale of a seemingly innocuous item to lose not only this sale but many more in the future. There was relevance and heart in this purchase and to be denied has denied another a gift effectively and angered me greatly. Irrespective the reason for my purchase, it would seem that no effort was made to even give a solution to this predicament or provide an alternate product. I question this business ethic and acumen and want answers from Game Stores?</p>