Denial to deliver my tv

went to the Game store in Jabulani mall, bought a tv and for delivery and was told they don’t deliver tv’s, how when there’s a pamphlet that’s says there i actually quality for a R250 off my delivery, cos i got it with the card and it’s a large appliance, now i had to get a refund cos they refused to deliver the tv.... sitting here without one cos they refused to deliver it