Dell laptop defaults

<p>We purchased a Dell Notebook, in January 2016, it worked for 4 days, it then randomly switch off then on- with no display on the screen. The laptop was returned on 29 March 2016<br /> <br />It was returned back to us only for it to have functionality problems. The internet would not connect, it would not work without being plugged into a charger. We returned the laptop on 23 June 2016, it came back on 27 June 2016. The laptop has been with Game store since then.<br /> <br />Please explain to me why the store has not adequately repaired, replaced the laptop with a brand new one or refunded the money?</p> <p> </p> <p>Game is dragging their feet with this matter. As far as I know the CPA protects the consumer agaisnt this. I don't think I need to be quoting the Act here.</p>