tL
tanya L
1 reviews | Active since Apr 2013
28 Sept 2016, 13:00
DELIVERY PROBLEM RESOLVED
<p>Dino from Game Rosebank contacted me and apologised for not delivering the Samsung washing machine on 26.09.2016 as promised and for not having stock. He went out of his way to locate stock and to make sure that it was delivered this morning 28.09.2016 as I was unable to receive it yesterday. Dino kept me informed of when the driver would deliver and followed up again to find out if the driver had contacted me and to find out if the washing machine was delivered. Dino thank you so much resolving the delivery and stock problem in a professional manner that exceeds many other suppliers and sales people.</p>
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Game's replyOfficial
28 Sept 2016, 15:52Good day,
We acknowledge receipt of your communication with reference ***3 and would like to thank you for sharing your experience with us.
This matter was referred to senior management, who will ensure that Deano receives the necessary recognition.
Regards
Herman van der Berg
Customer Service
***73
Best regards,
Game's reply28 Sept 2016, 15:52
Official
Good day,
We acknowledge receipt of your communication with reference ***3 and would like to thank you for sharing your experience with us.
This matter was referred to senior management, who will ensure that Deano receives the necessary recognition.
Regards
Herman van der Berg
Customer Service
***73
Best regards,