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Portia M

1 reviews | Active since Nov 2023

13 Nov 2023, 16:52

Delivery

I ordered a washing machine at game online on the 1st of November, I have been waiting for my order for over the maximum delivery days it takes to deliver something based on their website, they did not even bother to communicate the cause of the delay to me I have to keep going after them. Their agents have been making promises that I will get my delivery for days. I am disappointed in their service it's like they are running a **** or something. I would not advice anyone to order anything at game online rather order somewhere else.

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Replies (2)
Game
Game's reply13 Nov 2023, 16:57
Official
Hi Portia, thank you for getting in touch. I'm sorry, your order hasn't been delivered as expected. This is not the experience we want you to have. Rest assured, your query will be escalated, and you will be contacted. 
PM
Portia M's update15 Nov 2023, 12:04
Reviewer Update
Can you refund me my money as soon as possible because I have canceled the order, I have been very lenient with your company the least you can do is to refund me my money soon.