AM
Alice M

1 reviews | Active since Nov 2023

16 Nov 2023, 12:34

Delivery ****

I made a purchase online with a TV set which was on special, on their site they say delivery time 2-5 days, a person orders online due to making it more convenient not to make it a problem, I ordered on the 8th of November got a phone call their systems have a "technical issue" so they are backlogged with deliveries, she asked me if I would like a refund so why would I like a refund I ordered the tv for a reason as it was on special now it is double the price, doing some research I see a lot of people have issues so please game remove the "2-5 days delivery time" as you do not delivery on time!!!

0
Replies (1)
Game
Game's reply16 Nov 2023, 14:09
Official
Hi Alice, thanks for getting in touch. I'm so sorry for the delays with your order. Please be advised that we will escalate the matter to our senior team for assistance.