Delivered wrong product to the wrong customer !!!

I'm disappointed at Game (Mall of the South) for delivering my washing machine to the wrong customer, had to send out emails and waste my money calling for three days trying to resolve the issue. Delivery driver doesn't check if he is delivering the right product to the right customer. They just deliver and don't give a proof of receipt to say the product was delivered and received by the customer. No apologies given, very annoyed at the level of service from such a good retail store.