NH
Neelofar H

1 reviews | Active since Jun 2016

07 Jan 2020, 10:23

Delivered part of my order and stated that full delivery was made.

Worst online shopping experience ever. Purchased items just before black Friday and I'm still waiting to receive my full order. 2 deliveries made and still I don't have my items. Online it shows that the order was delivered. Ifbfullnoaymentbis required then why is full delivery not provided. No feed back, no help, waste airtime phoning several times. Always told there's a backlog, or given some excuse. They send me emails stating that they delivered everything when I have 3 items outstanding. Almost 2 months and I have yet to hear from them. I have to keep on phoning, will they reimburse me for my airtime... NO!

0
Replies (1)
Game
Game's reply07 Jan 2020, 12:59
Official
Good Day Neelofar,

Thank you for bringing this to our attention. 

We apologize for the inconvenience this has caused you. 

Kindly email us your contact details with "Att Abdul #351109" as the subject line to *** so we may address this matter.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za