Delivered Fridge damaged, delivered wrong sofa

Bought a new DEFY fridge, when it was delivered the plastic drip bowl and the back was broken and there was dirty hand marks inside the fridge. I paid for a new fridge not a second hand damaged one. I reported it to the delivery person who said they would send someone to replace the part....still waiting.<br> On the same day I bought the Fridge I bought the couch which was to be delivered the Monday. I received no phone call and the couch never came. Tuesday afternoon I eventually got a call to say they would deliver it.<br> Upon opening the couch we then see it was the wrong colour they delivered. So after spending close to R7000 at the store in one day, I get a second hand fridge and a wrong colour, late delivered sleeper couch and still no phone call regarding the repair on my new second hand fridge. This is really unacceptable.