Delayed Delivery - Not even bothered

I'm thourougly annoyed by the service I got at Game festival mall . I bought a Hisense fridge on Saturday(16th Dec)... made a full payment for the fridge as well as delivery. I was told that it would be delivered on Monday , I then made amendments to my travel arrangements to allow for the delivery.

I'm still here awaiting the arrival of my fridge... (which is in the shop, and not at the warehouse) . I live 5 min from Festival Mall , I really don't expect to be having such delays

I had to make numerous calls and go back to the store in order to get an explanation about what happened. Nobody even bothered to inform me of the delays or even apologize .

An entire day wasted ! Money too! All because of their inefficient staff. Not fair!