DELAY IN REPLACING FAULTY FRIDGE

I PURCHASED A KIC FRIDGE ON THE 22/05/2015, WHICH WAS DELIVERED A DAY LATER. I WAS TOLD TO SWITCH THE FRIDGE ON AND WAIT 7HRS BEFORE PLACING ITEMS IN THE FRIDGE.<br> AFTER 7HRS AND FOLLOWING ALL THE INSTRUCTIONS THE FRIDGE DID NOT COOL.<br> A COMPLAIN WAS LOGGED AND A TECHNICIAN VISITED, ONLY TO BE TOLD THAT THE FRIDGE HAD NO GAS.<br> <br> HOW IS IT POSSIBLE FOR A NEW FRIDGE TO NOT HAVE ANY GAS. I WAS THEN PROMISED A REPLACEMENT.<br> <br> TO DATE I HAVE NOT YET RECEIVED THE REPLACEMENT FRIDGE. WHERE AM I SUPPOSED TO STORE MY REFRIGERATED ITEMS.<br> <br> AND WHO IS GOING TO RE-REIMBURSE FOR THE INCONVENIENCE CAUSED.<br> <br> <br>