MT
Mphorable T

1 reviews | Active since Jan 2019

10 Jan 2019, 10:20

Delay in Delivery

I bought a 3 piece stove online on the 17th of December and according to the website delivery is supposed to be made within 3-5 working days. There is no communication on what's causing the delaying. I constantly have to keep calling to find out whats going on with my order. Only the cooker hood and the ceramic hob were delivered. The Oven is still not yet delivered. It is an inconvenience to me.

0
Replies (1)
Game
Game's reply10 Jan 2019, 11:58
Official
 We are pleased to inform you we have received your query/complaint at  Game / Dion Wired Customer Care. We apologize for any inconvenience caused. 

We have logged your request with reference number  #   44045

The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response. 
Please do not hesitate to contact the Game/ Dion Wired  Customer Care should you need any further assistance. 

 
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired 
Tel: ***/ Fax: *** 

E-Mail: ***

Best regards,