1 reviews | Active since Jul 2017

05 Feb 2025, 14:00

DEFY WASHING MACHINE

I Bought a washing a Defy Washing Machine Late September 2024 Within a few weeks the machine started to malfunction. I have placed a Log with their call centre 3x and Tech has been sent 3x But the problem is still not sorted The whole experience has left a sour taste in my mouth as i have spent a lot of money for this machine only for it to be faulty ..I Need a refund or can they replace my machine with a new one as I Can not be logging complaints every month with no improvement

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Replies (2)
Game
Game's reply06 Feb 2025, 15:13
Official
Hi Marcia, thank you for reaching out. I'm sorry your washing machine is problematic again. Your query will be escalated to the management team at the store as this was an in-store purchase. 
's update10 Feb 2025, 13:54
Reviewer Update
Still have not being contacted by anyone from Game ?????