nM
nthabiseng M
1 reviews | Active since Jul 2011
06 Feb 2015, 08:28
Defy stove
i bought a stove at game last year, and unfortunately i cant find my receipt, but i have to state that i can not use the oven of the stove becaue:<br> 1. the baking tray is too big for the oven, its a nightmare to get it out or in<br> 2. the oven trips the earth leakage, becuase of the element, <br> 3. there is a cable/cord stickign out of the stove, just above the oven.<br> <br> now, i pay for good quality, and i get all this above.<br> and now, i have to pay for an elecrician to come fix that mess..
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Game's replyOfficial
08 Feb 2015, 17:47Hello thutu,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
If you can provide us with the exact date of purchase we can try and trace the transaction, however your till slip was your guarantee. Store management will contact you in order to see if we can assist in any manner to get the item repaired under guarantee.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
If you can provide us with the exact date of purchase we can try and trace the transaction, however your till slip was your guarantee. Store management will contact you in order to see if we can assist in any manner to get the item repaired under guarantee.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply08 Feb 2015, 17:47
Official
Hello thutu,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
If you can provide us with the exact date of purchase we can try and trace the transaction, however your till slip was your guarantee. Store management will contact you in order to see if we can assist in any manner to get the item repaired under guarantee.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
If you can provide us with the exact date of purchase we can try and trace the transaction, however your till slip was your guarantee. Store management will contact you in order to see if we can assist in any manner to get the item repaired under guarantee.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,