Defy Rusty stove plates

Bought a brand new Defy stove from Game a few months ago. Two problems<br> 1. The oven Tray was the incorrect size, as soon as we pulled it out it scratched the oven cavity paint. We tried another level and it scratched that row also.<br> <br> 2. The 4 plates on the stove got RUSTY two months later of purchase.<br> <br> I reported it to the Game Store and a Defy agent was sent out that swapped the tray. I enquired about the scratched cavity and he said its fine it will not effect the oven.<br> <br> He advised that we apply a paste on the plates every 3 months to avoid rust which he did. Its not even two months since he came and the plates are terrible RUSTY AGAIN.<br> <br> I notified Game about this and till date haven't gotten a response from Game or Defy.<br> <br> The plates look disgraceful for a new stove and the oven has scratches inside which im not happy about at all. I was patient enough for the Defy agent to try and sort the stove out but from past experience I have seen many stoves plates that don't rust even with out applying pastes etc every few months.<br> <br> GAME please replace this stove or uplift and refund my money! Its clear this product is defective and inferior in quality.