DL
Devan L

1 reviews | Active since Mar 2012

20 Apr 2016, 17:16

Defy not willing to help

I bought a Defy fridge at game secunda that gave me problems from the beginning. When i opened the fridge it was full of dust.Defy was send out to my hous 3 weeks after i complained but could not get the problem . It's 3weeks now and no one came to fix the fridge. I want a nuwe fridge delivered at my home in a few days. They taking up my time and I'm gatfolll

0
Replies (1)
Game
Game's reply21 Apr 2016, 12:24
Official
Hello Awesomeness ,

We acknowledge receipt of your complaint with reference ***2 and apologize for your inconvenience in this matter.

As discussed with management a technician will attend to the item tomorrow for an assessment where after a decision can be made.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73