Defy fridge problematic (leaking)

<p> Good day, </p> <p> </p> <p>Bought Defy dbl door fridge in 2015, however January 2017 reported a water leak coming from the back of fridge to Game stores Kenilworth, spoke to Shamil who said he would log issue with a technician for a call out. 1 week after waiting technician attends to issue and says he glued a pipe and said the issue should be okay however fridge will leak for a few days and automatically come right (Bull****). Again in February I called Games Kenilworth spoke to shamil gave him feedback abt the technician. Shamil logged call again and after another week wait technician attends to fault but this time he cuts the rubbers on the fridge door and tells the caretaker of the property he will call me, (still waiting for that call that never happened). Called Shamil again from Game Kenilworth said he would follow up with the technician from Defy. After a few days I receive call from someone from Defy explaining that they have to order a complete door as the rubbers cannot be replaced. 2 weeks now still waiting for the door. Receive another call informing me that door has been received at defy but witout rubbers. They will now have to order rubbers for the replacement door, (bull**** again), how can u order rubbers for a replacement door and not for the existing door which the technician cut. Defy your technician you sent out is useless, arrogant, rude and you still employing him, that says alot for your company. Today I spoke to shamil again gave me the technician managers number to call ********** 119 (George Bekker) no answer multiple times when calling</p>