ZP
Zukiswa P
1 reviews | Active since Jan 2022
06 Feb 2024, 09:02
Defy fridge not working my nr *** Job n*** and Defy call centre staff are very rude and unprofessional r
I bought a fridge with them and it's still under warranty now its not working. I went to them and report they promise to send Technician from Defy. It's been 2weeks now not working.
My children are struggling we had to throw away food this is a bad experience this Defy fridge is not even 2years old. Please help.
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Game's replyOfficial
06 Feb 2024, 10:16Hi Zukiswa, thank you for reaching out. I'm sorry, your fridge is faulty and that you're still waiting on a technician to assess it. This is not the experience we want you to have. Rest assured; I've escalated your query and you will be contacted.
Game's reply06 Feb 2024, 10:16
Official
Hi Zukiswa, thank you for reaching out. I'm sorry, your fridge is faulty and that you're still waiting on a technician to assess it. This is not the experience we want you to have. Rest assured; I've escalated your query and you will be contacted.