DEFY FRIDGE FREEZER

Game customer service really does not value me as a client as they have not gotten back to me regarding the issue i have with them regarding my Defy Fridge Freezer. I have not received any feedback from them since the 13th November 2018 after one of their supposed managers called and asked that I forward all the information I had submitted for them to find my records.

I find that their behaviour is highly unprofessional especially since the fridge is still under warranty. I have been chasing this issue since last month with no solution in sight, this is no way to be treating a loyal customer.

I am highly disappointed in the service and would not recommend that anyone buy an appliance from them as they do not value the very customer they are meant to serve.