DEFY FRIDGE BOUGHT AT GAME NOT WORKING AND GAME NOT REPLACING THE FRIDGE

Bought a DEFY fridge at Game Fourways Mall on the 18th October 2021. The fridge stopped working first week of December and we contacted game, they sent a DEFY technician to check and replace a part (mind you it’s a new fridge). It stopped working again after a few days post the part replacement. We have been chasing game to replace the fridge since December with no luck. We have been without a fridge since beginning of December throughout the holidays and this doesn’t bother game at all. The customer service we receive when calling is pathetic they keep promising they will get back to us. Till today the fridge hasn’t been replaced, we are without a fridge and game has our money. We have given them way too much time to sort this issue out but they still haven’t. All we need is a proper fridge that is working.